Manulife Business Processing Services (MBPS) is a global shared service centre providing administrative, finance, investments, contact centre and information technology services to Manulife companies around the world.
Established in 2006, MBPS Manila has grown into a team of 1,750 employees engaged in a diverse range of financial services specialties:
- Customer Service
- Health Science
- Human Resources
- Information Technology
Our office is centrally located in UP North Science and Technology Park on Commonwealth Avenue in Quezon City, Metro Manila.
Manulife Financial is a leading Canadian-based financial services group serving millions of customers in 22 countries and territories world-wide. We provide financial protection and wealth management products and services, to individual and group customers in Canada, the United States and Asia. These products and services include individual life insurance, group life and health insurance, long-term care services, pension products, annuities, mutual funds and banking products. We offer reinsurance services, specializing in life retrocession and property and casualty reinsurance and provide investment management services with respect to the Company’s general fund and segregated fund assets and to mutual funds and institutional customers.
The Company operates in Canada and Asia through the brand name “Manulife Financial” and in the United States primarily through the brand name “John Hancock“.